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This paper aims to show how historical approaches can better inform understanding of hospitality and tourism research. Recent work in business and management has posited the value of historical research and narrative frameworks to explicate business phenomena – here the authors propose an approach to hospitality and tourism studies could be similarly beneficial.

Three principal historical approaches are proposed: systematic study of historical archives, oral histories and biography and prosopography. The paper further proposes that such work should be aligned to Andrews and Burke’s framework of the 5Cs: context, change over time, causality, complexity and contingency to help situate research appropriately and effectively.

This paper suggests that historical methods can prove particularly useful in hospitality and tourism research by testing, extending and creating theory that is empirically informed and socially situated. The analysis put forward shows that undertaking historical work set against the framework of the 5Cs of historical research offers the potential for wider and deeper understandings of hospitality and tourism research by revealing temporal and historical dynamics in the field that may hitherto be unseen or insufficiently explored.

Much of the existing work on the benefits of historical approaches in business and management has focussed on the why or the what. This paper focuses on the how, articulating how historical approaches offer significant potential to aid the understanding of hospitality and tourism research.

The purpose of this paper is to understand how digital media technologies can enhance offender rehabilitation in correctional institutions.

A qualitative approach was adopted for this study involving young prisoners who had been incarcerated for at least six months. In total, 16 participants who fulfilled the criteria of listening to at least 30 of the podcasts were eventually selected for face-to-face interview.

This study focuses on how the radio podcast impacted the rehabilitation process of the 16 young inmates. From data collected through the interviews, three major themes emerged from the study, namely, reflective thinking, increased motivation to change and structured routines. The participants highlighted how these factors are essential in moving them towards successful rehabilitation upon their release.

A convenient sample was used as there was a lack of a more diverse sample to better represent the prison population in Singapore. The number of participants who took part in the study were limited and only young inmates. Thus, the outcome of the research may not be directly applicable to the general prison population. Another issue is that media has short-lived effects and does not encourage persistent learning, it would be prudent to explore other options that can complement the radio podcasts.

The study indicated that the use of digital media technology can effectively aid the rehabilitation of offenders in Singapore. It enhanced work efficiency since fewer resources were required as inmates can have podcast access within their cells. The content of the podcasts complements the overall framework of rehabilitation for young inmates when they are serving their sentences in the institutions.

This study explores how a small minority of social entrepreneurs break free from third sector constraints to conceive, create and grow non-profit organisations that generate social value at scale in new and innovative ways.

Six narrative case histories of innovative social enterprises were developed based on documents and semi-structured interviews with founders and long serving executives. Data were coded “chrono-processually”, which involves locating thoughts, events and actions in distinct time periods (temporal bracketing) and identifying the processes at work in establishing new social ventures.

This study presents two core findings. First, the paper demonstrates how successful social entrepreneurs draw on their lived experiences, private and professional, in driving the development and implementation of social innovations, which are realised through application of their capabilities as analysts, strategists and resources mobilisers. These capabilities are bolstered by personal legitimacy and by their abilities as storytellers and rhetoricians. Second, the study unravels the complex processes of social entrepreneurship by revealing how sensemaking, theorising, strategizing and sensegiving underpin the core processes of problem specification, the formulation of theories of change, development of new business models and the implementation of social innovations.

The study demonstrates how social entrepreneurs use sensemaking and sensegiving strategies to understand and address complex social problems, revealing how successful social entrepreneurs devise and disseminate social innovations that substantially add value to society and bring about beneficial social change. A novel process-outcome model of social innovation is presented illustrating the interconnections between entrepreneurial cognition and strategic action.

This paper is concerned with the historical record of one business in the UK, which has long laid claim to the moral high ground in the conduct of its affairs – the amalgam of consumer co-operative business organisations, which eventually merged to become the Co-operative Group at the beginning of the 21st century. This paper aims to offer an assessment of the record of the British consumer co-operative movement’s efforts to abide by and promote its values and principles during the first 137 years of its existence (1863 to 1990).

The paper is developed using largely qualitative research methods and a variety of sources. These include archival resources and business-historical materials such as committee minutes and correspondence. These materials have been complemented by several semi-structured recorded interviews with senior members of the Co-operative Group.

The authors develop several conclusions. First, where ethical choices were possible and no serious commercial interests were impaired, the co-operative movement could and usually did do its best to adhere to its principles. Second, in several instances, commercial interests did frequently trump ideals. Finally, the organisational structure of the movement made it very difficult to ensure that co-operative principles and values were adhered to.

This paper presents a unique case-study that examines the inherent tension between commerce and ethics in the co-operative movement.

The purpose of this paper is to present a prototype simulation system for driving performance of an electromagnetic unmanned robot applied to automotive test (URAT) to solve that it is difficult and dangerous to online debug control program and to quickly obtain test vehicle dynamic performance.

The driving performance of the electromagnetic URAT can be evaluated by the prototype simulation system. The system can simulate various driving conditions of test vehicles. An improved vehicle longitudinal dynamics model matching to the electromagnetic URAT is established. The proposed model has good real-time, and it is easy to implement. The displacement of throttle mechanical leg, brake mechanical leg, clutch mechanical leg and shift mechanical arm is used for the system input. Test vehicle speed and engine speed are used for the system output, and they are obtained by the computation of the established vehicle longitudinal dynamics model.

Driving conditions simulation test and vehicle emission test are performed using a Ford Focus car. Simulation and experiment results show that the proposed prototype simulation system in the paper can simulate the driving conditions of actual vehicles, and the performance that electromagnetic URAT drives an actual vehicle is evaluated by the simulation system.

Future research will focus on improving the real time of the proposed simulation system.

The autonomous driving performance of electromagnetic URAT can be evaluated by the proposed prototype simulation system.

A prototype simulation system for driving performance of an electromagnetic URAT based on an improved vehicle longitudinal dynamics model is proposed in this paper, so that it can solve the difficulty and danger of online debugging control program, quickly obtaining the test vehicle performance.

International educational research has shown that high quality coaching, mentoring, and induction for beginning teachers can enhance development and retention of highly effective teachers and, ultimately, increase student success. In Canada, like many jurisdictions, teacher induction programs have grown in popularity as a means to support beginning teachers, yet programs vary greatly in terms of delivery and effectiveness. This chapter presents the findings from a qualitative case study that examined one bespoke teacher induction program in the Western Québec School Board (WQSB). Specifically, it reports on the experience of mentor–coaches (MC) who are part of the school district’s Mentoring and Coaching Fellowship (MCF). In the district, mentoring and coaching are viewed as distinct, yet interconnected components of an effective induction program. In the WQSB, teaching fellows and MCs learn together in a social and situated context (Lave & Wenger, 1991) as they focus on four key elements: the practice of teaching, navigating school and district culture, what it means to be a teacher, and the formation of a teaching identity. Research has shown effective coaching and mentoring programs not only enhance teaching and learning, but also they offer powerful benefits to veteran teachers. With mentoring and coaching practice highly diverse and inconsistent depending on the quality of the relationship and the context, it is clear that effective selection, support and professional learning and development for MCs is essential. This chapter examines the strengths and challenges of the school district’s Mentor–Coach Professional Learning Network (MC PLN) from the perspective of network members. Data collected from questionnaires, focus groups and semi-structured interviews were abductively analyzed with and against Brown and Poortman’s (2018) five supporting conditions for effective PLNs. Study findings indicated that the MC PLN offers valuable professional learning and development for participants and is a critical feature in a powerful induction program that also focuses on “growing the top.” However, challenges also emerged that highlight the need for the district to ensure ongoing attention to the PLN’s structure and processes in order to sustain MC motivation, engagement, and commitment.

The purpose of this paper is to present the analysis of barriers affecting the adoption of lean concepts to electrical and electronics component manufacturing.

Lean concepts are being increasingly applied by electrical and electronics component manufacturers to enhance product value through streamlined process. To facilitate smooth adoption of lean concepts, barriers need to be analyzed and prioritized. In this context, a structural model of 24 barriers is developed through total interpretive structural modeling (TISM) approach.

‘Changing governmental policies,’ ‘poor selection of change agents and improvement teams,’ ‘lack of top management commitment understanding and support of the system,’ ‘lack of team autonomy,’ ‘lack of flexibility and versatility’ and ‘lack of customer focus/involvement’ are found to be the dominant barriers based on TISM study. Interpretation statements are being derived from TISM model. Cross-impact matrix multiplication applied to classification analysis is conducted.

In the present paper, 24 barriers are considered. In future, additional barriers could be considered to deal with managerial advancements.

The paper reports the practical case of analysis of barriers to lean adoption in electronics component manufacture. Hence, the inferences have practical relevance.

The development of structural model for the analysis of barriers to lean implementation in electronics component manufacturing small- and medium-sized enterprises is the original contribution of the authors.

The “problem” of selecting a contractor has attracted significant academic research endeavour over the last two decades. The principal aim here is to examine that research via published academic outputs for the period circa 1990‐2009.

A sample of published contractor selection (CSn) research is critically appraised. Aspects highlighted include: stated aims and research justification; methodological approaches employed; research tools used; and products of CSn research.

Main research foci are observed as: modelling the CSn process; studying selection criteria; and “interrogation” of existing CSn systems. Foci justifiers are linked mainly to the “importance” and “difficulties” of CSn decision making. Deterministic modelling of CSn is the favoured methodological approach, followed by documentary synthesis then questionnaire surveys. Preferred research tools are found to be system interrogation, rank order analysis and Likert scale/importance indices, with hypothesis testing and “other” methods used less so. Almost two‐thirds of research products are CSn models, with derived or proffered processes, and knowledge relating to CSn criteria, between them representing approximately the remaining third of output.

It is suggested that many of the CSn models exhibit as much complexity as the original “problem” they sought to resolve, while the reliability and longevity of suggested “cocktails” of CSn criteria (in practice), might be questioned. A call for future research products to more closely consider end‐user impact and potential for “take‐up” by industry is made. An empirical follow‐on study to assess (inter alia) practitioner use and “value” of CSn research is proposed.

The paper signals a possible need for greater industrial engagement in the research domain.

The findings are novel to this paper.